Privacy Policy

Last updated: [PLACEHOLDER: effective date]

Oceanic Apparels Private Limited ("Oceanic Apparels", "we", "us") operates https://oceanicapparel.com. This policy explains what personal data we collect, why, and the rights you have. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the rules made under it.

1. Who we are (Data Fiduciary)

Oceanic Apparels Private Limited, No. 18, West Cott Road, Royapettah, Chennai 600014, Tamil Nadu, India. GSTIN: 33AABCO6884E1ZE. Email: admin@oceanicapparel.com. Phone: +91 94440 17738.

2. What personal data we collect

When you submit an enquiry or contact us, we collect: your name, company name, phone number, email address, the product category and quantity you ask about, and any message you send. When you use our website, we automatically collect technical data such as your IP address, browser/user-agent, the page you came from, and campaign parameters (UTM tags) for analytics and attribution.

3. Why we use it (purposes)

• To respond to your enquiry and prepare quotations
• To process and fulfil bulk uniform orders
• To contact you about your order and, where you have consented, about reorders and offers
• To understand website performance and improve our services (analytics)
• To comply with legal, tax and accounting obligations

4. Consent and legal basis

We process your data based on your consent and for the legitimate purpose of responding to a request you initiate. Where we rely on consent (for example, marketing or reorder messages), you may withdraw it at any time — withdrawing is as easy as giving it. To withdraw consent or opt out of marketing messages, contact us at the details in Section 9, or reply STOP to any WhatsApp/SMS message.

5. Cookies and analytics

We use cookies and similar technologies, including Google Analytics (and, where enabled, advertising/retargeting pixels), to measure traffic and improve the site. You can control these through the consent banner shown on your first visit and through your browser settings. Non-essential/analytics cookies are set only after you consent.

6. Who we share data with

We do not sell your personal data. We share it only with service providers who help us operate (for example, website hosting, analytics, and messaging platforms such as WhatsApp), under appropriate safeguards, and with authorities where required by law.

7. How long we keep it (retention)

We retain enquiry and customer data only as long as needed for the purposes above and to meet legal/tax obligations, after which it is deleted or anonymised. [PLACEHOLDER: state your retention period, e.g. enquiry data kept for X years].

8. Your rights

Subject to applicable law, you may: access the personal data we hold about you; ask us to correct or update it; ask us to erase it; withdraw consent; nominate another person to exercise your rights in case of death or incapacity; and raise a grievance. To exercise any right, contact our Grievance Officer (Section 9). We will respond within the timelines required by law.

9. Grievance Officer / Contact

[PLACEHOLDER: Grievance Officer name], Oceanic Apparels Private Limited.
Email: [PLACEHOLDER: grievance email, e.g. privacy@oceanicapparel.com]
Phone: +91 94440 17738 · Address: No. 18, West Cott Road, Royapettah, Chennai 600014.

10. Children

Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly process the personal data of a child without verifiable consent of a parent or lawful guardian.

11. Security

We apply reasonable security safeguards to protect personal data against unauthorised access, loss or misuse. In the event of a personal data breach, we will act in accordance with applicable law, including notifying the Data Protection Board of India and affected individuals where required.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its effective date.